The objective of this process is to determine the training content, as well as the most effective method of training delivery:

Needs Assessment:To gather business policies, processes, and company information to be incorporated in the training. To identify the technical knowledge of the audience. To gather information about the software to be used. To understand the information to be communicated to the users.

Design:To create the training plan, storyboards, and structure of the overall training program based on information learned during the Needs Assessment phase.

Development: To create all field communications, pre-work materials, course materials including electronic media, and the agenda for training.

LearningByteSize will arrange a Train-the-Trainer class to train the persons who will be expected to deliver the training for a major rollout.

Delivery: To execute the training plan via CBT, Instructor Led Training, Learning Management System, and follow-up training.

Continuous Learning: To provide further programs of learning using different methodologies.
These sessions will cover :
- training for newcomers;
- users who require review sessions;
- updates based on software enhancements;
- changes to business processes.